1. Services

LDP AutoCare is a fully mobile auto detailing company serving the San Francisco Bay Area. We provide professional vehicle detailing, paint enhancement, paint correction, ceramic coating, headlight restoration, fleet services, RV detailing, and other automotive appearance services.

All services are subject to availability, weather conditions, vehicle condition, and our acceptance of your booking request.

​

​

​

2. Estimates and Pricing

Prices displayed on our website are starting prices unless otherwise stated.

Final pricing may vary depending on factors including, but not limited to:

• Vehicle size

• Vehicle condition

• Excessive pet hair

• Excessive staining

• Mold or mildew

• Biohazard contamination

• Heavy oxidation

• Excessive brake dust

• Sap, tar, overspray, or paint transfer

• Additional labor required

• Add-on services requested

 

If additional work is recommended after inspection, we will discuss available options and obtain your approval before performing additional services.​​

​

​

3. Booking and  Scheduling

Appointments may be requested through our website, phone, email, text message, or other approved methods.

Appointments are not considered confirmed until accepted by LDP AutoCare.

Customers are responsible for providing accurate contact information, service address, vehicle information, and any special instructions that may affect the appointment.

​

4. Customer Responsibilities

To ensure a safe and efficient service appointment, customers agree to:

• Provide access to the vehicle at the scheduled time.

• Remove personal belongings prior to arrival.

• Provide vehicle keys when required.

• Ensure there is sufficient working space around the vehicle.

• Secure pets before service begins.

• Inform us of any aftermarket modifications or existing damage.

Where available, access to electricity and a water source is appreciated but is not required for most services.

​

​​​

5. Vehicle Condition

Customers acknowledge that vehicles may contain pre-existing conditions including:

• Paint defects

• Scratches

• Rock chips

• Oxidation

• Worn clear coat

• Interior stains

• Tears

• Faded trim

• Mechanical issues

LDP AutoCare is not responsible for defects or damage that existed prior to service.

Certain defects cannot be fully corrected through detailing alone.

 

6. Paint Correction Disclaimer

Paint correction significantly improves paint appearance but cannot guarantee complete removal of:

• Deep scratches

• Rock chips

• Etching

• Paint failure

• Clear coat failure

• Severe oxidation

• Previous poor-quality repairs

Results vary depending on paint thickness, paint condition, and prior repairs.

​

​

7. Ceramic Coating Disclaimer

Ceramic coatings improve gloss, ease of maintenance, and protection but do not make a vehicle:

• Scratch proof

• Chip proof

• Dent proof

• Maintenance free

Proper maintenance is required to maximize coating performance.

​

​

8. Interior Cleaning Limitations

Although we strive for excellent results, we cannot guarantee complete removal of:

• Permanent staining

• Dye transfer

• Mold staining

• Odors

• Pet hair embedded in carpet

• Biological contamination

Some conditions may require multiple appointments.

​

​

9. Weather Policy

Because our services are performed outdoors, severe weather may require appointment rescheduling.

LDP AutoCare reserves the right to postpone or reschedule appointments due to:

• Heavy rain

• High winds

• Unsafe temperatures

• Hazardous weather conditions

Customers will be contacted promptly if rescheduling becomes necessary.

​

​

10. Cancellations and Rescheduling

Appointments cancelled within 12 hours of the scheduled appointment may be subject to a cancellation fee.

Customers are encouraged to provide as much notice as possible when rescheduling.

LDP AutoCare reserves the right to reschedule appointments due to emergencies, equipment issues, or unsafe working conditions.

​

​

11. Payment

Payment is due upon completion of services unless otherwise agreed in writing.

We currently accept:

• Cash

• Credit Cards

• Debit Cards

• Venmo

• Zelle

• Checks

Payments made through our online payment system or by credit/debit card may be subject to a 4% processing fee.

Returned checks may be subject to applicable fees.

​

​

12. Satisfaction Guarantee

Customer satisfaction is important to us.

If you are dissatisfied with any completed service, please notify us within 24 hours of service completion.

We reserve the right to inspect the vehicle and, at our discretion, correct any issues directly related to services performed.

Refunds are issued only at LDP AutoCare's sole discretion.

​

​

13. Photographs

Unless otherwise requested in writing, customers grant LDP AutoCare permission to photograph vehicles before, during, and after service.

Photographs may be used for:

• Marketing

• Social media

• Portfolio

• Training

• Website content

No personal identifying information will be intentionally disclosed without permission.

​

​

14. Liability

LDP AutoCare exercises reasonable care while servicing every vehicle.

However, we are not responsible for:

• Pre-existing damage

• Mechanical failures

• Electrical failures

• Loose trim

• Loose emblems

• Worn paint

• Failing clear coat

• Previously repaired areas

• Aftermarket accessories that become damaged due to improper installation

Customers should report any concerns before service begins.

​

​

15. Hazardous Conditions

LDP AutoCare reserves the right to refuse or discontinue service if conditions present a safety risk, including but not limited to:

• Aggressive animals

• Hazardous chemicals

• Biohazard exposure

• Unsafe work environments

• Severe weather

• Illegal activity

​

16. Fleet and Commercial Services

Fleet, dealership, and commercial agreements may be governed by separate written service agreements.

Where conflicts exist, the separate written agreement shall control.

​

​

17. Website Use

You agree not to:

• Misuse the website.

• Attempt unauthorized access.

• Interfere with website functionality.

• Submit fraudulent inquiries.

• Upload malicious software or harmful code.

​

​

18. Intellectual Property

All content on this website, including text, graphics, logos, branding, photographs, videos, service descriptions, and designs, is the property of LDP AutoCare unless otherwise noted.

No content may be copied, reproduced, distributed, or used without prior written permission.

​

​

19. Privacy

Your use of our website is also governed by our Privacy Policy.

Personal information is collected, stored, and processed in accordance with applicable privacy laws.

​

​

20. Third-Party Services

Our website may utilize third-party providers for:

• Online booking

• Payment processing

• Maps

• Customer reviews

• Communications

• Analytics

LDP AutoCare is not responsible for third-party websites or services beyond our control.

​

​

21. Limitation of Liability

To the fullest extent permitted by law, LDP AutoCare shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

​

​

22. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in California.

​

​

23. Changes to These Terms

LDP AutoCare reserves the right to modify these Terms at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

​

​

24. Contact Information

LDP AutoCare
Website: https://ldpautocare.com
Email: info@ldpautocare.com (update if different)
Phone: (510) 318-1235

If you have questions regarding these Terms and Conditions, please contact us using the information above.